Starbucks C.A.F.E. Practices
Ensuring ethical sourcing for coffee
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What is Starbucks C.A.F.E. Practices?
Starbucks has a longstanding commitment to conducting business responsibly and supporting communities where we do business. Since 2004, the cornerstone of the Starbucks ethical sourcing approach to buying coffee has been the Coffee and Farmer Equity (C.A.F.E.) Practices program. The program aims to verify that all Starbucks coffee is grown, processed, and traded in an economically, socially, and environmentally responsible manner. C.A.F.E. Practices is a third-party audited verification program with a continuous improvement approach; rather than a one-time certification, the program works to improve practices over time. The C.A.F.E. Practices Standard serves as a foundational set of practices for the program that seeks to move producers and coffee supply chains towards resilience through this continuous improvement model.
Starbucks relies on SCS Global Services (SCS) to ensure the quality and integrity of the third-party verification process for its C.A.F.E. Practices. We train and approve third-party organizations who verify suppliers participating in C.A.F.E. Practices.
Read about Starbucks’ ethical sourcing process and SCS’ role here.
Looking for the Standard or other Resources?
All C.A.F.E. Practices documents are available in the tabs below.
For Supplier questions, contact Starbucks Farmer Support Center: [email protected]
Looking for a verification organization?
Locate an approved verification organization near you.
- Path to Verification
- Preparing for Verification
- V4.0 Documents
- V3.4 Documents
What’s changed in V4.0?
SCS Global Services and Starbucks have spent over two years revising the C.A.F.E. Practices program. Our comprehensive approach included gathering input from key stakeholders, field-testing aspects of the program within various coffee growing regions and evaluating industry best practices. The resulting update to the Standard aims to provide clarity on expectations, promote continuous improvement and strengthen the program’s approach to responsible sourcing.
The revision introduces a tiered approach to verification, to be implemented in phases. Tier 1 (launching in 2025) is the core foundation, while Tiers 2 and 3, launching at a later date, will focus on progressive compliance and the recognition of best practices. To facilitate the transition to this new system, a two-year transition period has been established, encompassing 2025 and 2026.
For more information, review our new V4.0 documents.
Apply to become a Starbucks supplier
- Contact Starbucks directly, via email: [email protected]
- Complete the Supplier Application Template, located within the “Preparing for Verification” tab.
- Locate an approved verification organization near you.
Apply to become a verification organization
- Complete the Verification Organization Application Form, located within the “Preparing for Verification” tab.
- Email the completed form to [email protected].
Verification Organizations
- Verification Organization Application Form
- Verification Organization Approval Procedure V3.0
- Verification Planning Template V3.0
C.A.F.E. Practices Standard
- *NEW* C.A.F.E. Practices Revision Overview
- *NEW* C.A.F.E. Practices Standard V4.0
- *NEW* Starbucks Webinar: Roll-out of C.A.F.E. Practices Revision 2025
Program Manuals and Policies
- *NEW* Operations Manual V1.1 of Standard 4.0
- *NEW* VGU 19
- Auditing and Training Manual V2.0
- Complaints and Appeals Procedure V1.0
- Zero Tolerance Corrective Action Plan (ZT-CAP) Procedure Manual V1.0
Ongoing Verifications
- Closing Meeting Signature Form
- Commitment Letter for Producer
- Discrepancies Template
- Letter of Voluntary Withdrawal
- Starbucks – Un Árbol Por Cada Bolsa
Guidance and Supporting Documents
- *NEW* Terms and Conditions V5.0
- Roles and Responsibilities of Observers in C.A.F.E. Practices Verifications and Audits V2.0
C.A.F.E. Practices Scorecard
- Generic Scorecard V3.4
- Smallholder Scorecard V3.4
Program Manuals and Policies
- Auditing and Training Manual V2.0
- Complaints and Appeals Procedure V1.0
- Operations Manual V7.0
- VRS User Manual V3.0
- Zero Tolerance Corrective Action Plan (ZT-CAP) Procedure Manual V1.0
Ongoing Verifications
- Closing Meeting Signature Form
- Commitment Letter for Producer
- Discrepancies Template
- Field Notes V2.0 of Scorecard V3.4
- Letter of Voluntary Withdrawal
- Starbucks – Un Árbol Por Cada Bolsa
- Supplier Self Evaluation V3.4
- Template for Toxic Load Calculator
Guidance and Supporting Documents
- Child Labor Guidance V1.0
- Indicator Guidance Reference V2.0 of Scorecard V3.4
- List of Indicators that Require Documentation V1.1 of Scorecard V3.4
- Roles and Responsibilities of Observers in C.A.F.E. Practices Verifications and Audits V2.0
- Terms and Conditions V4.2
- VGU 18
- Volume Guidance V1.0