Starbucks C.A.F.E. Practices
Ensuring ethical sourcing for coffee
- Latin America /
- Supply Chain Management /
- Starbucks C.A.F.E. Practices
What is Starbucks C.A.F.E. Practices?
For coffee producers in the LATAM region, SCS Global Services works with Starbucks to develop the Coffee And Farmer Equity (C.A.F.E.) Practices standard to ensure that Starbucks is sourcing sustainably grown and processed coffee. Starbucks defines sustainability as an economically viable model that addresses the social and environmental needs of all the participants in the LATAM supply chain, from farmer to consumer. The standard promotes transparency, profitability, and responsible coffee-growing and coffee-processing practices while improving the livelihoods of coffee farmers and workers and conserving natural habitat for communities. The C.A.F.E. Practices Generic and Smallholder Scorecards encompass a comprehensive set of more than 200 social, economic and environmental indicators that are assessed in the third-party audits.
- Path to Verification
- Preparing for Verification
- V4.0 Documents
- V3.4 Documents
What’s changed in V4.0?
SCS Global Services and Starbucks have spent over two years revising the C.A.F.E. Practices program. Our comprehensive approach included gathering input from key stakeholders, field-testing aspects of the program within various coffee growing regions and evaluating industry best practices. The resulting update to the Standard aims to provide clarity on expectations, promote continuous improvement and strengthen the program’s approach to responsible sourcing.
The revision introduces a tiered approach to verification, to be implemented in phases. Tier 1 (launching in 2025) is the core foundation, while Tiers 2 and 3, launching at a later date, will focus on progressive compliance and the recognition of best practices. To facilitate the transition to this new system, a two-year transition period has been established, encompassing 2025 and 2026.
For more information, review our new V4.0 documents.
Apply to become a Starbucks supplier
- Contact Starbucks directly, via email: [email protected]
- Complete the Supplier Application Template, located within the “Preparing for Verification” tab.
- Locate an approved verification organization near you.
Apply to become a verification organization
- Complete the Verification Organization Application Form, located within the “Preparing for Verification” tab.
- Email the completed form to [email protected].
Verification Organizations
- Verification Organization Application Form
- Verification Organization Approval Procedure V3.0
- Verification Planning Template V3.0
C.A.F.E. Practices Standard
- *NEW* C.A.F.E. Practices Revision Overview
- *NEW* C.A.F.E. Practices Standard V4.1
- *NEW* Starbucks Webinar: Roll-out of C.A.F.E. Practices Revision 2025
Program Manuals and Policies
- *NEW* Operations Manual V1.1 of Standard V4
- *NEW* VGU 19
- Auditing and Training Manual V2.0
- Complaints and Appeals Procedure V1.0
- Zero Tolerance Corrective Action Plan (ZT-CAP) Procedure Manual V1.0
Ongoing Verifications
- *NEW* Field Notes V1 of Standard V4.1
- *NEW* Supplier Self Evaluation V1.0 of Standard V4
- Closing Meeting Signature Form
- Commitment Letter for Producer
- Discrepancies Template
- Letter of Voluntary Withdrawal
- Starbucks – Un Árbol Por Cada Bolsa
Guidance and Supporting Documents
- *NEW* Child Labor Guidance V1.0 of Standard V4
- *NEW* Terms and Conditions V5.1
- Roles and Responsibilities of Observers in C.A.F.E. Practices Verifications and Audits V2.0
C.A.F.E. Practices Scorecard
- Generic Scorecard V3.4
- Smallholder Scorecard V3.4
Program Manuals and Policies
- Auditing and Training Manual V2.0
- Complaints and Appeals Procedure V1.0
- Operations Manual V7.0
- VRS User Manual V3.0
- Zero Tolerance Corrective Action Plan (ZT-CAP) Procedure Manual V1.0
Ongoing Verifications
- Closing Meeting Signature Form
- Commitment Letter for Producer
- Discrepancies Template
- Field Notes V3.0 of Scorecard V3.4
- Letter of Voluntary Withdrawal
- Starbucks – Un Árbol Por Cada Bolsa
- Supplier Self Evaluation V3.4
- Template for Toxic Load Calculator
Guidance and Supporting Documents
- Child Labor Guidance V1.0
- Indicator Guidance Reference V2.0 of Scorecard V3.4
- List of Indicators that Require Documentation V1.1 of Scorecard V3.4
- Roles and Responsibilities of Observers in C.A.F.E. Practices Verifications and Audits V2.0
- Terms and Conditions V4.2
- VGU 18
- Volume Guidance V1.0
Related Resources
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Case Study
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